Shipping Information

This page outlines how we handle the shipping and delivery of your custom order from PrintYourPup.com.

Order Process
Each item is made to order and created especially for you. After you place an order, you’ll upload a clear, bright photo of your pet. Our artists will create your custom artwork within 1–2 business days and send you a digital mockup for approval. You can request revisions until you’re completely happy with the design. Once approved, your order is printed, packaged, and shipped.

Estimated Delivery Time
Most customers receive their orders in approximately one and a half weeks from the date of purchase. Artwork mockups are created within 1–2 business days, production takes 2–4 business days, and shipping within the United States usually takes 2–4 business days. International orders typically take 7–14 business days, depending on your location and customs processing. You’ll receive email updates at every stage, including mockup approval, shipment confirmation, and tracking information.

Shipping Costs
Shipping within the United States is free on all orders. For international orders, shipping costs are calculated at checkout based on your location. All costs are shown before you complete your purchase, with no hidden fees.

Shipping Locations
We ship worldwide. Delivery times for international orders may vary due to customs procedures. Any import taxes or duties applied by your country’s customs office are the responsibility of the customer.

Tracking Your Order
When your order ships, you’ll receive a confirmation email containing a tracking number. You can use this number to follow your order’s progress until it arrives at your door.

Delivery Issues
If your order arrives damaged, defective, or appears lost in transit, please contact us within seven days of receiving your package or its expected delivery date. We will review your case and arrange a replacement if eligible.
Email: support@printyourpup.com
Contact form: printyourpup.com/contact

Helpful Information
Please check that your shipping address is correct before placing your order. Once production begins, we cannot make changes.

Keep an eye on your email for updates about your artwork mockup and shipping notifications.

If you ordered multiple items, they may ship separately to ensure faster delivery.

Our Commitment
At PrintYourPup.com, every order is handled with care from start to finish. We’re committed to making your experience smooth, reliable, and enjoyable—no matter where you are in the world.